Reference

Terms and Conditions That Cover Your Account

These terms set out how your tempur999 account works — what you can do, what we expect, and how deposits through DANA, OVO, or GoPay are handled. Access to the platform depends on local law and is available only in eligible regions where permitted.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification processSession and account securityJurisdiction-dependent access
tempur999 Terms and Conditions That Cover Your Account
HOW WE HANDLE THIS

How We Apply These Terms to Your Account

These terms are not just a legal formality. They shape how we act on every account action — from verifying a GoPay withdrawal to reviewing a flagged session. Here is how we handle the areas that matter most to you.

Account Security

Your account is protected with session-level security. We may require OTP verification at login or before a withdrawal is processed, depending on your device and account activity.

Data Handling

We collect only what is needed to run your account — wallet IDs for DANA, OVO, or GoPay, session data, and verification records. We do not sell your data to third parties.

Retention and Access

Account records are retained for the period required under applicable law. You can request a summary of your account data by contacting support through the live chat channel.

Requesting Changes

To update registered wallet details — such as swapping your OVO number for a GoPay account — submit a request through live chat with your account verification ready.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you believe your account has been handled in a way that conflicts with what is written here, our support team can help you raise the issue. We also handle wallet-related term queries — including DANA, OVO, and GoPay transaction disputes — through the same channels.

Live Chat Reach the support team directly through the live chat window in your account dashboard. This is the fastest path for any terms-related query or account concern.
Email Support Send a written query to our support address if your question requires documentation or a formal response about your account terms or transaction record.
Account Help Centre The Help Centre inside your account covers common terms questions — including what happens during an account review or when a wallet transaction is held.

Common Questions About These Terms

These are the questions we see most often about how our terms apply to real account situations — from wallet deposits to account reviews and eligibility checks.

Yes. All wallet deposits — DANA, OVO, and GoPay — are subject to these terms. This includes verification steps before withdrawals and any transaction review that may be triggered.

We publish updates to these terms on this page. Continuing to use your account after a change is posted means you accept the updated version. We aim to make changes clearly visible.

We will notify you through your registered contact. You can raise a dispute via live chat or email if you believe the action was applied in error — provide your account ID when you do.

Access depends on local law and is available only where permitted in eligible regions. Use of the platform outside permitted areas may result in account review under these terms.

Contact support through live chat and ask for an account data summary. We will respond within the timeframe required by applicable law and verify your identity before releasing any records.

Duplicate accounts, misuse of wallet details, fraudulent deposit patterns, or attempting to bypass eligibility rules are all considered breaches and may result in account closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.